Postage

Postage is a Flat Rate of £8.99 tracked and secure for as many products as you wish to the UK

Delivery time is 1-2 days preparation of the products (excluding week-ends) then an estimated 3-5 working days excluding week-ends, peak times including the Christmas period and public holidays

Please be sure to give us your full address including area or county, telephone number and email contact..

Postage returned due to incorrect address.

We heavily subsidise postage to make it affordable for our customers so when an order is returned to us by the post office due to an incorrect address given by the customer we bear a cost making these transaction unviable so in this instance we will refund the full price of the product but not the full cost of postage as we will subtract our cost and refund the remainder.

If you need to return an item please contact us for the return details and correct delivery address that we can process your order. please contact us concerning a return within one week of delivery.All products must be unopened and unused.  

Penny & The Botanicals Team